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House Person - Hilton Brand

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Job Description

House Person- Hilton Brand 

A House Person is responsible for ensuring the cleanliness of public areas to deliver excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks.


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

Job Responsibilities

As a House Person, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A House Person will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:


Ensure cleanliness of all public areas


Carry out lost property procedures


Manage customer service issues quickly and effectively


Manage master keys in his/her possession


Undertake regular deep cleaning tasks, e.g. monthly deep cleaning and carpet shampooing


Report maintenance issues to Maintenance/Engineering Department


Check public areas and toilets taking remedial action where necessary


Comply with hotel security, fire regulations and all health and safety legislation


Carry out any other reasonable task set by the  hotel's management

Skills + Experience

A House Person serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:


Positive attitude


Good communication skills


Committed to delivering high levels of customer service


Excellent grooming standards


Ability to work on own or in teams



It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Experience in a similar position or industry

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JOB CATEGORY

Hospitality/Housekeeping

LOCATION

FL

JOB TYPE

1099 Contract

EXPERIENCE LEVEL

Entry-Level

SALARY

TBA

REFERENCE NUMBER

#2212

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About Us

At Labor Resources, LLC, we believe that people are the foundation of every successful business. Our mission is to create meaningful connections between businesses seeking high-quality labor solutions and job seekers looking for career opportunities.

Serving the Southeastern U.S., we specialize in providing contract and temporary staffing to industries such as hospitality, commercial laundry, vacation rentals, food & beverage, retail, healthcare, assisted living and memory care communities, construction, and facility management.

 

Employers: A customer-centric approach, focusing on providing excellent service through various roles, with a primary goal of ensuring customer satisfaction and efficiency.

Employees: Employees should have a positive attitude, be dependable, have a desire to grow, communicate effectively, be self-motivated and have collaborative skills. 

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