Key Responsibilities

Business Development & Client Acquisition

• Identify and pursue new business opportunities within the hospitality industry, with a focus on hotels, resorts, and food & beverage operations.

• Develop and maintain relationships with decision-makers such as General Managers, HR Directors, and Department Heads to understand staffing needs.

• Present Labor Resources’ full suite of staffing solutions, including temporary, temp-to-hire, and direct hire placements.

• Secure new accounts and generate repeat business through exceptional service delivery and strategic follow-up.

Recruitment Oversight

• Collaborate with internal recruiters to fulfill client staffing needs in a timely and efficient manner.

• Oversee recruitment efforts for hospitality roles including but not limited to:
  Housekeepers, Housemen, Front Desk Agents, Night Auditors, Reservations Agents, Supervisors
  Line Cooks, Prep Cooks, Servers, Bartenders, Bussers, Food Runners
  Maintenance Technicians, Engineers, and Groundskeepers

• Provide insight and direction to ensure candidate quality aligns with client expectations and company standards.

Account Management & Client Support

• Serve as the primary point of contact for assigned clients, ensuring satisfaction and proactive communication.

• Conduct site visits, attend client meetings, and provide staffing forecasts to address seasonal or event-based spikes in demand.

• Troubleshoot client concerns and coordinate with operations and recruiting teams to implement effective solutions.

• Track and report on account performance, fulfillment rates, and client satisfaction metrics.